Terms and Conditions

BackgroundReport.com is operated by E-Renter USA Ltd. and for the purposes of this agreement shall be known as "The Site." The Site provides access to applicant screening services on a fee basis. In order to access these services, users must agree to all of the following terms and conditions.

No Warranties

I understand the information supplied by The Site's is provided "as is" "where is" and BackgroundReport.com makes no warranties, express or implied, as to the merchantability, fitness for a particular use or purpose, title, non-infringement or any other warranty, condition, guaranty, or representation, whether oral, in writing, or in electronic form, including but not limited to the accuracy, completeness, or timeliness of any information contained herein or provided by The Site. I understand that all records contained in and re-sold by The Site are compiled from public records obtained from state, local, and federal government offices and may not be 100% complete or accurate.


I agree that I have provided you with credit card or billing information, and that by submitting an order online at BackgroundReport.com I am authorizing charges to that credit card or to my account. I understand that charges are non-refundable and that consumer reports will not be made available to me until I have verified my identity online or by calling BackgroundReport.com. If I am screening another individual, I further understand that the consumer reports will not be made available to me until the subject of my report has logged into BackgroundReport.com, verified their identity, and reviewed their report including consenting to release the report to me. For any ongoing monitoring products I purchase that incur a monthly fee, I understand that I must cancel at least three (3) business days prior to my next billing cycle, or I will continue to incur the monthly fee. I understand that the fees from previous months are non-refundable, regardless of whether or not I have logged in to view the monthly monitoring report. I understand that I can cancel this service at any time by logging into the BackgroundReport.com web site and going to "Account Settings."

Payment Not Dependent on Results Returned

I understand that I am paying BackgroundReport.com to perform a search on an individual, based on information I provide. I agree to pay for reports ordered based on my queries even if no records are found, or if I enter incorrect information.

Refund Policy

I understand that due to the instant nature of the searches performed on this website, BackgroundReport.com adopts a no-refunds policy.


I agree to indemnity and hold harmless BackgroundReport.com and its officers, directors and employees for any claim for damages resulting from information derived from searches I performed on its web site. I agree that BackgroundReport.com is not liable for any monetary damages resulting form information derived from searches on its website. I understand that BackgroundReport.com data comes from public records, and that BackgroundReport.com cannot guarantee that all information is completely up-to-date. Each jurisdiction provides updated information at different intervals (monthly, quarterly, etc.) I also understand many things affect what shows in a criminal record search. For example: a) only convictions show in our search (not arrests), b) the criminal record may have been expunged or sealed, c) a criminal offense was under a different name or date of birth, d) errors made by the jurisdiction in recording or reporting information. I understand it is also possible to get public record information that does not belong to the person on whom you performed a search.


I understand and agree that my use of The Site is entirely at my sole risk. BackgroundReport.com will not be responsible to me or any third parties for any direct or indirect, consequential, special, or punitive damages or losses I may incur in connection with its system, my use thereof, or any of the data or other materials transmitted through or residing on its system, regardless of the type of claim or the nature of the cause of action, even if BackgroundReport.com has advised of the possibility of such damage or loss.

Prohibited Uses

I certify that I am not using this information for a bail bond company, credit repair company (including credit counseling and credit clinics), investigative company (including private investigators and detective agencies), attorney or paralegal firm, news agency or journalist, law enforcement personnel, dating service, asset location service; I have never been involved in and further agree never to use the information on this website to commit credit fraud, identity theft or other unethical business practices; and that the business operation for which this application is being made is one that is within both federal laws and the laws of the state in which I reside. I understand that it is my personal responsibility to know these laws and any changes made to them. I further agree not to resell the information or transmit to any third parties.

FCRA Compliance

In the cases of tenant or pre-employment screening, I hereby agree to comply with the provisions of the Fair Credit Reporting Act (15 USC 16810) and to only request consumer report information for the sole purpose of determining my prospective applicant's employment or credit worthiness and identity. I agree that I will receive from the applicant their signed consent and I understand that I must keep it on file for a period of no shorter than 5 years. I shall hold in the strictest confidence all information received and will abide by the Access Security Requirements.

FCRA Guidelines

Federal Fair Credit Reporting Act (FCRA - 15 U.S.C. 1681 ET SEQ) - Although the FCRA primarily regulates the operations of consumer credit report agencies, it also affects you as the user of information. We suggest that you and your employees become familiar with the following sections in particular:

§604. Permissible Purposes of Reports
§615. Conditions of Disclosures to Consumers
§616. Requirements on Users of Consumer Reports
§617. Civil Liability for Willful Noncompliance
§619. Civil Liability for Negligent Noncompliance
§620. Obtaining Information Under False Pretenses
§623. Unauthorized Disclosures by Officer or Employee

How to Contact Us

If you have any additional questions about our privacy and security policies, please feel free to contact us at any time.