Contact Information

If you would like assistance in opening an account or have a question that is not addressed on our site, please give us a toll free call or use our handy email form below. has U.S.-based, English-speaking support staff. Our people are experts on background checks and superior support.

Email Support

For fast and friendly support, we recommend you email us using the form below. This ensures all support representatives have immediate access to your inquiry. If you have placed an order and have an order number, please include that in your message.

Phone Support


(866) 903-2504 Toll Free
(866) 614-1444 Fax

Business Hours:

Monday - Friday

6:00 AM to 5:00 PM PST


8:00 AM to 5:00 PM PST