Contact Information

If you would like assistance in opening an account or have a question that is not addressed on our site, please give us a toll free call or use our handy email form below. has U.S.-based, English-speaking support staff. Our people are experts on background checks and superior support.

Email Support

For fast and friendly support, we recommend you email us at

Phone Support


(866) 903-2504 Toll Free
(866) 614-1444 Fax

Business Hours:

Monday - Friday

6:00 AM to 5:00 PM PST


8:00 AM to 5:00 PM PST